Kittyverse Adventures | "City" | Clear Case for iPhone®

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Processing Time : All orders will be processed within 3 working days from the date of purchase.

Shipping Time : Once your order is processed, the shipping time will be approximately 7-15 days. Please note that this is only a guideline and actual delivery times may vary depending on various factors such as destination, customs processing, and other unforeseen circumstances.

Additional Information : We strive to ensure timely delivery of your orders. However, delays may occur during peak seasons or due to other factors beyond our control. You will receive a confirmation email with tracking information once your order has been shipped. If you have any questions or concerns about your order, please contact our customer service team for assistance.

Thank you for shopping with us!